IT Infrastructure Engineer/Manager – Bristol, Birmingham & Manchester

Vacancy details

Following progression in the team, we’re looking for an Infrastructure Manager, this is a high visibility role where you’ll be responsible for the management of our IT environment.

Reporting directly to our Chief Architect in this oversight role, you’ll collaborate with our IT and development teams to streamline operations, improve efficiency, and enhance the overall performance of our systems and enterprise applications.

Role: IT Infrastructure Engineer/Manager
Location: Bristol, Birmingham or Manchester
Hours: Full Time
Term: Permanent
Vacancy Reference: 1289-BBL

Who we are

You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.

We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.

Most of our people choose to work in a hybrid fashion, working from home and attending our offices on occasion. Our offices are in Bristol, Birmingham, Cardiff, London, Manchester, Southampton, and Taunton.

In this varied role responsibilities will include:

The provision of effective Infrastructure and Application services ensuring stable delivery and availability of IT services.
Service management of outsourced providers of Infrastructure and Application support services.
Support our Chief Architects Office to ensure investment roadmap and plan allows for provision of operational technology that’s fit for purpose for the Business.
Accountable for the access, security, continuity, management, and maintenance of all applications, technical (including networks, hardware, etc.) and telecoms infrastructure.
Ensure applications and infrastructure architecture is kept up to date and in line with manufacturer support.
Accountable for the overall testing of IT Disaster Recovery and Business Continuity Systems.
Responsible for verifying performance against agreed service level agreements.
Manage and support the Firm’s software requirement.
Work with IT Outsource provider to monitor system performance, identify bottlenecks, and implement solutions to improve reliability and scalability.
Ensure compliance with security standards, data protection regulations, and best practices for continuous integration and deployment.
Ensure all systems and processes are documented, enabling the firm to fulfil its regulatory and compliance needs.

This role is right for you if:

Considerable experience (Manager level) with IT operations and infrastructure management.
Confident implementing continuous improvement practices within an organization or large service provider.
Experience managing relationships with third-party vendors, service providers, and software suppliers to include effective contract management.
Experience Implementing security best practices, ensuring compliance with regulatory requirements, and managing risk within IT infrastructure.
Impressive knowledge of incident, problem and change management to include disaster recovery and business continuity.
Ability to identify areas for optimization, streamlining processes, and drive efficiency.
Excellent troubleshooting and critical thinking skills to address technical issues and system failures promptly.
Experience in root cause analysis and implementing effective solutions.
Effective communication and collaboration skills gained with cross-functional teams, stakeholders, and suppliers.
Candidates with experience gained within a Legal, Professional or Financial Services environment will be preferred.

Technology knowledge:

Virtualisation – design, build, projects.
Windows Server – migrations, domain upgrades etc.
Experience of Cloud Platforms (Azure / AWS / GCP).
Networking Infrastructure and Technologies.
Security Operations – Firewalls, AV, Web filtering.
Cyber Security – Vulnerability and Threat detection, Incident Response.

Products:

Microsoft Windows Server
Office356
Mimecast web filtering and reporting
Networks / CISCO
Citrix Virtual Apps and Desktops
Citrix NetScaler
VMware ESX

So, if you are an experienced Infrastructure Manager or Engineer looking to advance your knowledge into a strategic business role, click apply now!

Additional information:
This is a hybrid role in our brand-new Bristol office, located in the heart of the city close to local transport links, restaurants and shops. Our team work locally and enjoy getting together 1 day per week in the office but if you love the space like we do… Come in as often as you like.

What we can offer you:

A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.

Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.

There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.

Listen to what a few members of our team have to say about what life here at Clarke Willmott is really like, to see if it’s the right fit for you.

Apply

If you would like to apply for this vacancy, please send us your CV and covering letter using the form below.

(If you have any difficulties with the form, you can email your application to us at careers@clarkewillmott.com)

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